Terms of Service
Last updated: October 2026
These terms apply to VpnInn’s network subscription service. Before activating or using the service, please review its scope, billing and refund rules. If you have questions, contact support through a ticket in the user panel. If you do not agree to these terms, do not activate or continue using the service. User rights that cannot lawfully be excluded are not limited by these terms.
Service Scope
VpnInn provides a network subscription service for cross-border access, with coverage in 90+ countries and 170+ routes, and support for Windows / macOS / iOS / Android / Linux. Available routes, client access details and account benefits are shown in the user panel. Coverage figures do not mean that every route will connect at all times or under every network condition.
The service provides network connectivity. It does not sell third-party platform accounts or include third-party content or membership benefits. When accessing international websites, users must still follow each platform’s own account, regional and content rules. Subscription details, traffic balance and order status can be checked in the user panel.
Account and Subscription Rules
No email address is required; you can register with a username and password. Keep your login credentials and subscription links secure. Do not post them publicly or share them with others. A subscription link grants access to your account. If you discover a leak or unusual connection, change your password, reset the relevant links and report the issue through a support ticket.
There is no limit on the number of devices that can be online at the same time, for devices managed by the account holder. This does not permit public account sharing, distributing subscriptions to others, reselling routes or using the service to operate a commercial relay business. Responsibility for losses resulting from voluntarily disclosing credentials will be determined based on the actual circumstances and applicable law, not on the number of devices.
Billing and Refund Terms
Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Traffic resets monthly on the activation date. Mid-cycle upgrades are prorated by the remaining days. Traffic packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB; they remain valid indefinitely until used. Payment methods: Alipay / WeChat / USDT.
You may request a full refund for any reason within 30 days of your first payment. Submit your request through a ticket in the user panel, identifying the relevant order and requesting a refund. You do not need to explain why you are dissatisfied. After the order and account ownership have been verified, the refund will be processed. Do not include your password or full subscription link in a support ticket. Processing time depends on the payment provider; check the original ticket for updates. Requests made after this period will be handled under applicable law and the circumstances of the order.
Lawful Use
Users must comply with the laws and regulations that apply where they are located and to the relevant services. The service must not be used for fraud, infringement, malicious attacks, distributing malware, unauthorized system access or other unlawful activities. When using third-party platforms, users must also follow their terms of service and intellectual property rules.
Do not interfere with service infrastructure, misuse network resources or disrupt other users’ normal use. Any action taken in response to a violation must be based on the specific conduct and verifiable information; normal use across multiple devices is not, by itself, grounds for restriction. Users are responsible under applicable law for content they publish, transmit or access.
Availability and Scope of Responsibility
Connection quality depends on local networks, carrier routing, maintenance and third-party platform policies. VpnInn does not guarantee fixed speeds or latency, uninterrupted access to every destination website, or access to any particular streaming region or AI tool at all times. If you encounter an issue, try another route and submit details about when it occurred. Avoid sharing sensitive content.
Essential maintenance or external network failures may interrupt the service. Relevant information will be provided through site announcements or user panel notifications. Responsibility will be determined based on the cause of the failure, actual losses and applicable law. These terms do not waive responsibilities required by law or affect a user’s right to request a refund under the refund terms.
Account Termination and Changes to These Terms
Where there is evidence of unlawful use, resale, public sharing or ongoing harm to service operations, VpnInn may restrict relevant features, suspend connections or terminate service, and will explain the reason where practicable. Users may appeal through a support ticket. Account action does not automatically cancel any refund or other remedy available under law.
Changes to these terms will be posted on this page with an updated date. Important changes, including those affecting fees or usage rights, will be announced on the site or in the user panel. Changes will not retroactively reduce the legal rights attached to orders already placed. For information about personal data handling, see the Privacy Policy. For questions about orders or these terms, contact support through a user panel ticket.